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Washington Apple Health (Medicaid) Mga Madalas Itanong
What counties is Apple Health (Medicaid) available?
Currently, this plan is available in all counties, but UnitedHealthcare Community Plan only offers the plan in the following counties: Clallam, Cowlitz, Grays Harbor, Island, Jefferson, King, Kitsap, Lewis, Mason, Pacific, Pierce, San Juan, Skagit, Snohomish, Thurston, Wahkiakum, and Whatcom.
Paano ako magiging miyembro ng Planong Pangkomunidad ng UnitedHealthcare?
If you are not enrolled in Apple Health (Medicaid), you may be eligible. To find out if you qualify visit wahealthplanfinder.org or call 1-855-WAFINDER (1-855-923-4633) TTY/TTD 1-855-627-9604.
If you are currently enrolled in Apple Health (Medicaid) and would like to change to UnitedHealthcare Community Plan we can help.
There are several ways to switch your plan:
- Change your plan on the Washington Healthplanfinder website.
- Visit the ProviderOne Client Portal website.
- Request a change online:
- Select the topic “Enroll/Change Health Plans.”
- Call the Health Care Authority at 1-800-562-3022 (TRS: 711).
For more information on Apple Health (Medicaid), visit the Health Care Authority website.
Will I get an ID card from UnitedHealthcare Community Plan or from the State?
Members of Apple Health will receive two ID cardsOne from UnitedHealthcare Community Plan and one from Washington State called your ProviderOne ID card. Every family member enrolled in the plan should have his or her own ID cards. |
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You will need your UnitedHealthcare Community Plan ID card and your ProviderOne services card for all visits to the doctor, hospital, and pharmacist. If you haven't received your ID cards within one week of your effective date of enrollment with UnitedHealthcare Community Plan, please contact Member Services, at 1-877-542-8997. Kung ikaw ay may kapansanan sa pandinig o pagsasalita, mangyaring tawagan ang TTY: 711 |
Paano kung mawala ko ang aking card sa Planong Pangkomunidad ng UnitedHealthcare?
Walang problema dahil papadalhan ka namin ng bago. Please contact Member Services toll-free, at 1-877-542-8997. Kung ikaw ay may kapansanan sa pandinig o pagsasalita, mangyaring tawagan ang TTY: 711. You can also go to myuhc.com/communityplan, register, and print a copy of your card.
Paano kung lumipat ako?
If you move, you will need to contact one of the following agencies to let them know your new address.
Apple Health (Medicaid) – coverage for families children, pregnant individuals and single adults visit wahealthplanfinder.org or call 1-855-WAFINDER (1-855-923-4633) TTY/TTD 1-855-627-9604.
Apple Health (Medicaid) – individuals who are age 65 or older, aged, blind, or disabled, or in need of long-term services and supports visit washingtonconnection.org or call your DSHS Community Service Office (CSO). If you do not know the number in your area, call DSHS Customer Service Center toll free, at 1-877-501-2233, Monday–Friday, 8 AM to 5 PM If you are hearing or speech impaired, call TTY/TDD 1-800-848-5429.
Ano ang aming mailing address?
UnitedHealthcare Community Plan
1111 3rd Ave, Suite 1100
Seattle, WA 98101
Ano ang Medicaid?
Medicaid is a program funded by the federal and state governments, which pays for medical care for those who can't afford it. Apple Health (Medicaid) is Washington State’s Medicaid program for Adults and Families.
To see if you qualify please visit wahealthplanfinder.org or call 1-855-WAFINDER (1-855-923-4633) TTY/TTD 1-855-627-9604.
For more information about eligibility or for additional information on Apple Health (Medicaid) information, please visit the Health Care Authority website.
What documents will I need when I apply for Apple Health (Medicaid)?
You can apply for Apple Health (Medicaid) on any computer with an internet connection at Washington Healthplanfinder, wahealthplanfinder.org.
When you're ready to apply, you'll need this information:
- Your household monthly income.
- The Social Security numbers and dates of birth for each member of your household.
- Your immigration information, if that applies to you.
It should take about 45 minutes to apply online — and you'll get a response right away. If you need additional assistance, you can call 1-855-WAFINDER (1-855-923-4633) TTY/TTD 1-855-627-9604 or visit wahealthplanfinder.org to find a list of in-person assisters in your area that can help you apply.
See the Health Care Authority website for more information on how to apply for Apple Health (Medicaid).
Ano ang gagawin ko kung may reklamo ako?
We are available and eager to hear from our members about any questions, complaints or concerns you may have. If you have a grievance, please call Member Services toll-free, at 1-877-542-8997. Kung ikaw ay may kapansanan sa pandinig o pagsasalita, mangyaring tawagan ang TTY: 711.
If Member Services can't resolve your grievance, or if you aren't happy with the response you get, please send your grievance in writing to:
Grievance Coordinator
Paunawa: Appeals and Grievance
P.O. Box 31364
Salt Lake City, UT 84131-0364
Sa iyong liham, mangyaring isama ang iyong pangalan, address, mga numero ng ID ng subscriber, ang dahilan ng iyong karaingan, at anumang iba pang impormasyon na sa tingin mo ay mahalaga.
For more information, see the Grievance and Appeals Process Available in Ingles and Español.
If you have questions about grievances and appeals, please call us toll-free, at 1-877-542-8997. Kung ikaw ay may kapansanan sa pandinig o pagsasalita, mangyaring tawagan ang TTY: 711.
How do I report fraud, waste, or abuse?
Ang panloloko at pang-aabuso ay malulubhang pagkakasala. Maaaring may mga parusa sa ilalim ng batas. You can report fraud or abuse by calling Member Services. Or call 1-866-242-7727. You do not have to give or leave your name.
For more information or to report online go here.
Hindi Tumpak na Impormasyon
Para mag-ulat ng maling impormasyon, mag-email sa provider_directory_invalid_issues@uhc.com. Ang kahon ng email na ito ay para sa pag-uulat ng mga miyembro ng mga potensyal na hindi katumpakan para sa demograpikong (address, telepono, atbp.) impormasyon sa mga online o papel na direktoryo. Ang pag-uulat ng mga isyu sa pamamagitan ng mail box na ito ay magreresulta sa isang pakikipag-ugnayan sa tanggapan ng tagapagtustos upang maberipika ang lahat ng demograpikong data sa direktoryo, na maaaring magtagal nang humigit-kumulang 30 araw. Maaari ding mag-ulat ang mga indibidwal ng mga posibleng hindi tumpak na impormasyon sa pamamagitan ng telepono. UHC Members should call the number on the back of their ID card, and non-UHC members can call 1-888-638-6613 TTY 711.
Matuto Pa
Apple Health (Medicaid)